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NEW QUESTION # 15
You just published WalkMe content from your Editor for the first time. When you refresh your web page, you do not see any of the content. Which of the options could you check? Note: There are 3 correct answers to this question.
Answer: A,C,D
Explanation:
If WalkMe content does not appear after publishing, several potential issues should be checked:
* Confirm WalkMe is deployed to the environment(A): Ensure the WalkMe snippet or extension is correctly installed in the Production environment, as missing deployment prevents content from loading.
* Investigate whether any Segmentation rules are configured incorrectly(B): Incorrect or overly restrictive Segmentation rules may exclude the user from seeing the content.
* Switch from Build Mode to Play Mode in the Editor(C): In Build Mode, content is previewed but not fully rendered; switching to Play Mode simulates the end-user experience to verify visibility.
The other options are incorrect:
* Reinstall the WalkMe Editor(D) is unnecessary, as the Editor is for building, not rendering content.
* Confirm categories in the WalkMe Menu(E) is irrelevant unless the content is Menu-specific, which isn't indicated.
Extract from Official WalkMe Documentation:
Per the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 1.10:
Publishing and Troubleshooting):
"If content doesn't appear after publishing, verify deployment to the environment, check Segmentation rules for errors, and ensure you're in Play Mode to test the end-user view." The courseGetting Started with Building WalkMe Solutionsadvises:
"Common reasons for missing content include missing deployment, incorrect Segmentation, or remaining in Build Mode. Address these first when troubleshooting." Options A, B, and C are the correct checks.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 1.10: Publishing and Troubleshooting.
WalkMe Editor User Guide, "Troubleshooting Published Content" Section.
Course:Getting Started with Building WalkMe Solutions, Module 12: Publishing Content.
NEW QUESTION # 16
Your IT team needs all employees to complete a critical computer update by the end of the day to prevent cyber-attacks. What is the best strategy to implement for this use case?
Answer: C
Explanation:
For urgent and critical tasks, such as a mandatory computer update to prevent cyber-attacks, WalkMe ShoutOuts are effective for grabbing user attention and driving immediate action. A ShoutOut positioned in the middle of the screen with a single call to action (CTA) button to complete the update ensures high visibility and encourages prompt compliance. Including only one CTA avoids distractions and aligns with the urgency of the task, as users are guided directly to theupdate process without options to delay or seek additional information.
The other options are less effective:
* Option B(ShoutOut at the bottom) is less noticeable and allows users to delay action, which is risky for a critical update.
* Option C(Launcher with a Knowledge Base article) provides information but doesn't directly facilitate the update process.
* Option D(ShoutOut with a 'Remind me tomorrow' button) undermines the urgency by allowing users to postpone the update.
Extract from Official WalkMe Documentation:
Per the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.9:
ShoutOuts):
"ShoutOuts are ideal for urgent announcements requiring immediate user action. Positioning a ShoutOut in the center of the screen with a single, clear call to action maximizes engagement and drives compliance with critical tasks." The courseAdvancing Your Skills in Building WalkMe Solutionsadvises:
"For time-sensitive and mandatory actions, such as security updates, use a centrally placed ShoutOut with a single CTA to ensure users prioritize the task. Avoid options that allow postponement to maintain urgency." Option A is the best strategy for this critical use case.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.9: ShoutOuts.
WalkMe Editor User Guide, "Creating Effective ShoutOuts" Section.
Course:Advancing Your Skills in Building WalkMe Solutions, Module 12: Designing Urgent Notifications.
NEW QUESTION # 17
How would you write a jQuery selector for the following HTML element: <div class="button" id="blueBtn"
>Click Here</div>?
Answer: A
Explanation:
In jQuery, selectors are used to target HTML elements based on their tag, class, ID, or other attributes. The HTML element <div class="button" id="blueBtn">Click Here</div> has both an ID (blueBtn) and a class (button). The most specific and efficient selector is one that uses the ID, as IDs are unique within a webpage.
The syntax div#blueBtn targets a <div> element with the ID blueBtn, ensuring precision while also specifying the element type for clarity, which is a best practice in WalkMe for robust selector reliability.
The other options are incorrect or less optimal:
* Option A(div#button) incorrectly uses the class name as an ID.
* Option B(#blueBtn) is valid but less specific, as it doesn't confirm the element is a <div>.
* Option D(div.blueBtn) targets the class, which is less specific than the ID and could match multiple elements.
Extract from Official WalkMe Documentation:
Per the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.7:
jQuery Selectors):
"When writing jQuery selectors for WalkMe, prioritize specificity and reliability. For elements with unique IDs, use the format tag#id (e.g., div#blueBtn) to ensure accurate targeting while clarifying the element type." The courseAdvancing Your Skills in Building WalkMe Solutionsstates:
"For an HTML element like <div id="blueBtn" class="button">, the selector div#blueBtn is preferred in WalkMe, as it combines the unique ID with the tag name for maximum reliability." Option C, div#blueBtn, is the correct jQuery selector.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.7: jQuery Selectors.
WalkMe Editor User Guide, "Writing jQuery Selectors" Section.
Course:Advancing Your Skills in Building WalkMe Solutions, Module 10: Advanced Selector Techniques.
NEW QUESTION # 18
The ShopMe team wants to put a Launcher on every product page. Example URLS of the product pages are as follows:
http://shopme.walkme.com/product/taylor-swift-1989/
http://shopme.walkme.com/product/nicki-minaj-the-pinkprint/
http://shopme.walkme.com/product/beyonce-beyonce/
How would they build the Current URL rule for when this should appear with best practices in mind?
Answer: A
NEW QUESTION # 19
You have created a Smart Walk-Thru to guide users creating a new department on a site. Depending on which option users select from a dropdown at one step in the process, they may need to complete a few additional items before moving forward. Which WalkMe feature could help address this alternate path in a Smart Walk- Thru?
Answer: C
Explanation:
TheSplitfeature in a Smart Walk-Thru allows Builders to create alternate paths based on user actions or conditions, such as selecting a specific dropdown option. In this case, if users choose a dropdown option that requires additional steps, the Split feature can branch the Smart Walk-Thru to guide them through those steps before rejoining the main flow. This ensures the Smart Walk-Thru adapts dynamically to user choices, providing tailored guidance.
The other options are incorrect:
* Start Point(A) defines where a Smart Walk-Thru begins, not alternate paths.
* Wait For Condition(B) pauses the flow until a condition is met, not for branching.
* Popup Step(D) displays a message or input field, not for managing alternate paths.
Extract from Official WalkMe Documentation:
Per the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.2:
Smart Walk-Thrus):
"The Split feature enables branching in Smart Walk-Thrus based on user actions, such as dropdown selections, allowing customized guidance for different paths." The courseGetting Started with Building WalkMe Solutionsexplains:
"Use Split steps to handle alternate paths in a Smart Walk-Thru, like additional steps for specific dropdown choices, ensuring flexible and accurate guidance." Option C, Split, is the correct feature for this scenario.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.2: Smart Walk-Thrus.
WalkMe Editor User Guide, "Split Steps" Section.
Course:Getting Started with Building WalkMe Solutions, Module 6: Advanced Smart Walk-Thru Features.
NEW QUESTION # 20
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